Last Updated: 31st January 2026
Effective Date: 23rd April 2021
Version: 2.1.0
1. Who We Are
Dynamico Solutions Ltd (“we”, “us”, “our”) operates the website www.dynamico.co.uk.
We are a UK-based business that introduces clients to regulated payment service providers, including Currencycloud.
Registered Office: Chislehurst Business Centre, 1 Bromley Lane, Chislehurst, BR7 6LH
Company Number: 13240383
Contact Email: support@dynamico.co.uk
For the purposes of UK data protection law, Dynamico Ltd is a data controller in relation to personal data described in this Privacy Policy.
2. Scope of This Policy
This Privacy Policy explains how we collect, use, and protect personal data when:
- You visit our website
- You contact us
- You engage with us regarding foreign exchange or payment servicesv
We do not sell personal data and we do not process special category personal data via our website.
3. Personal Data We Collect
A. Website Visitors
When you visit our website, we may automatically collect limited technical information via cookies and analytics tools, including:
- IP address (anonymised where possible)
- Browser type and version
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referring website
- General geographic location (country-level)
This information is collected through:
- Google Analytics
- Hotjar
- Vimeo (for embedded video content)
- Cloudflare (security and performance services)
Where possible, IP anonymisation and data minimisation features are enabled.
We do not use this information to directly identify individual visitors.
B. Business Enquiries
If you contact us via email or a contact form, we may collect:
- Your name
- Email address
- Telephone number
- Company name
- Information contained within your enquiry
We use this information solely to respond to your enquiry and maintain business communications.
C. Clients Introduced to Payment Providers
If you engage with us in relation to foreign exchange or payment services:
We may collect and share relevant personal and business information with Currencycloud for the purposes of onboarding and facilitating regulated financial services.
Currencycloud acts as an independent data controller for the services it provides. Their privacy practices are governed by their own privacy policy.
We do not control how Currencycloud processes personal data once shared in connection with regulated services.
4. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Legitimate Interests – to operate, maintain and improve our website and business
- Contract – where processing is necessary to take steps at your request prior to entering into a contract
- Legal Obligation – where required for regulatory or compliance purposes
- Consent – for non-essential cookies and analytics tracking
You may withdraw consent to cookies at any time via our cookie settings.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Ensure website functionality and security
- Analyse website performance
- Understand user behaviour
- Deliver embedded video content
Cookies fall into the following categories:
Strictly Necessary Cookies
Used for security and site performance (including services provided by Cloudflare).
These do not require consent.
Analytics Cookies
Used by Google Analytics and Hotjar to collect anonymised usage data.
These are only activated after you provide consent via our cookie banner.
Media Cookies
Used by Vimeo when viewing embedded video content.
These may set cookies once video playback begins.
You can manage or withdraw your cookie preferences at any time using our cookie consent tool.
For more detailed information, please see our Cookie Policy.
6. Data Sharing
We may share personal data with:
- Currencycloud (for regulated payment services)
- IT and website hosting providers
- Analytics and infrastructure providers listed above
- Professional advisers (legal, accounting, regulatory)
- Regulatory authorities where legally required
We do not sell or rent personal data to third parties.
7. International Data Transfers
Some of our service providers (such as Google, Hotjar, Vimeo, and Cloudflare) may process data outside the United Kingdom.
Where this occurs, we ensure appropriate safeguards are in place, such as:
- UK International Data Transfer Agreements (IDTAs)
- Standard Contractual Clauses
- Adequacy regulations where applicable
8. Data Retention
We retain personal data only for as long as necessary:
- Website analytics data: retained in accordance with our analytics settings
- Enquiries: retained for up to 24 months after last correspondence
- Client onboarding information: retained for five years in line with regulatory and anti-money laundering requirements
Data may be retained longer where required by law.
9. Data Security
We implement appropriate technical and organisational measures to protect personal data, including:
- Secure hosting environments
- Encryption in transit (HTTPS)
- Access controls
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
10. Your Rights
Under UK GDPR, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Request restriction of processing
- Object to processing
- Request data portability (where applicable)
- Withdraw consent (where processing is based on consent)
To exercise your rights, please contact us at: [Insert contact email]
You also have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner's Office
11. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be published on this page with a revised “Last Updated” date.
